They almost always have a footprint of over 10, square feet of space, usually offer decent walk-in service, and are often warehouse-like locations where people go to find products in boxes with very aggressive pricing, but little support.
A similar trend shows for our main-line peripherals, with prices for printers and monitors declining steadily. We need to make sure we have the knowledge-intensive business and service-intensive business we claim to have.
Our margins are declining steadily for our hardware lines. We make sure that our clients have what they need to run their businesses at peak performance levels, with maximum efficiency and reliability.
Learn more. Unfortunately, we cannot sell the products at a higher price simply because we offer services; the market has shown that it will not support that concept.
As a corollary, the high end of the home office market is also appropriate. Make them understand the value of the relationship. Since many of our information applications are mission-critical, we give our clients the confidence that we'll be there when they need us.
We focus on a small-medium level of small business, and it's hard to locate data to make an exact classification. Track your cash flow, compare plan versus actual results, and more. Why would they want to educate a future competitor?